ABOUT THE PODCAST

DTC Journey

DTC Journey is a smart-casual business podcast that delivers actionable insights and powerful perspectives from e-commerce leaders. Our audience of e-commerce decision makers are heading both established brands just starting their DTC journey, and digitally mature brands looking to strategically scale their online presence.
Roz Brabner - The playbook for growing a mid-sized E-Commerce business

DTC Journey

Roz Brabner - The playbook for growing a mid-sized E-Commerce business

  • November 11
  • 32:12

Roz Brabner is the Head of E-Commerce at Pai Skincare. 

Roz is responsible for growing DTC revenue for for Pai, as well as bringing the brand story to life through digital channels, and aligning the company's offering with their customer's values. Before moving to Pai Skincare, Roz held several roles in the corporate world, giving her a unique approach to growing founder-led e-commerce brands.

We talk about:

  1. The transition from being a small e-commerce business to a medium sized one.
  2. What success in e-commerce looks like.
  3. How she builds the brand at Pai Skincare.
  4. Live shopping events and their impact.
  5. Sustainability within a competitive market.
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Nelli Jeloudar - Side hustle to E-Commerce success in kids fashion

DTC Journey

Nelli Jeloudar - Side hustle to E-Commerce success in kids fashion

  • November 11
  • 28:37

Nelli Jeloudar is the Founder of Bundleboon, a curated shopping service focusing on kid's wear. 

Bundleboon has grown leaps and bounds in the four years since its founding and is now a breakout brand in the DTC apparel space.

We talk about:

  1. The advantages of bootstrapping over taking investment to scale quickly.
  2. How to create recurring customers.
  3. Operations and customer experience.
  4. The most important metrics to track in the early years of business growth.
  5. How to effectively collect and use customer data.
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Colin McIntosh - Redefining the market category for bed sheets

DTC Journey

Colin McIntosh - Redefining the market category for bed sheets

  • November 11
  • 40:38

Colin McIntosh is the Founder and CEO at Sheets & Giggles.

Sheets & Giggles is a Denver-based sustainable brand bringing absurdly soft eucalyptus bedding directly to customers. They were featured on Good Morning America early this year and were awarded "Best Overall Sheets" by Good Housekeeping in March 2021.

We talk about:

  1. Crowdfunding tactics that helped in found and grow the business.
  2. How to keep customer care and customer experience a priority.
  3. How he showcases that sustainability matters at Sheets & Giggles.
  4. His advice for driving long term growth for DTC brands.
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