Full Fat Commerce is seeking an experienced Project Manager to join our team. Our number one value is 100% client satisfaction, and we are looking for someone who shares that value and aims to delight our clients at every touchpoint.

We are a small but growing company, so we are looking for somebody who thrives in that environment. We’re looking for someone who can work with our clients to understand their goals and objectives and translate that into a successful project.

This is a great opportunity for an experienced Project Manager to join a small agency and make a huge difference to the company and our clients with your knowledge and expertise.

What you'll be doing

  • Organising and leading kick off calls with clients and relevant members of our team.
  • Liaising directly with clients via phone, email and Zoom throughout projects.
  • Organising and managing our team of designers and developers.
  • Creating project timelines to keep delivery on track.
  • Ensuring on time delivery of all projects.
  • Overseeing multiple projects at once.
  • Giving superb customer service. Delighting clients at every opportunity.

We're looking for

  • A highly organised individual.
  • A high degree of emotional intelligence.
  • Excellent written and verbal communication skills, and comfortable speaking with a range of clients.
  • An interest in design, tech, and E-Commerce.
  • A strategic, creative, and pragmatic problem solver.
  • A desire to enter a small but growing company and make a big impact with your work.
  • A proactive team player with a 'can-do' attitude.

Desirable skills

  • 1.5+ years of client-facing experience at a digital agency.
  • Experience with Shopify.
  • A technical understanding of E-Commerce systems, e.g. ERP, ESP, CRM, and how they interact with E-Commerce.
  • E-Commerce agency experience.
  • A passion for our target verticles: fashion, beauty, lifestyle, and food & beverage.

Benefits

  • Competitive salary.
  • 20 days paid annual leave + bank holidays + your birthday off.
  • Work closely with exciting brands.
  • Flexible working (home or office, or a combination of both).
  • Annual international team meetups.
  • Beautiful modern offices in central Birmingham.
  • Free gym onsite at the office.