If you have a Shopify Plus store, one of the most important decisions you'll make is who to use as an agency partner. Selecting the right partner will help ensure that your business grows and thrives on Shopify Plus. This article gives tips for choosing an agency partner so that you can get started on the right foot with them.
What should you look for in an agency?
- A certified partner.
- Listens to your needs, not just their own agenda.
- A long-term partner, who has the resources and expertise to help you grow your business for many years to come.
A great partner is someone who can help you achieve your goals and make it easy for you to do business with them. They are a trusted advisor, not just another vendor. A great Shopify Plus partner will not just sell you products or services, but instead will work as an extension of your team to help grow your business.
Do they have the right experience?
Before you start, you need to make sure that your agency partner has experience working with Shopify Plus. They should be able to provide a list of their clients and explain how their experience with those clients will help them work with your business. If it's something that's important to you, ask them for references from other Shopify Plus clients in your industry (or similar industries).
If possible, find an agency partner who has worked with companies similar to yours—one that understands your target audience and knows what kind of messaging will resonate with them. Do they have experience working with companies in yours or similar industries?
You'll also want someone who knows how your competitors operate and can help come up with strategies on how best you can compete against them.
Are they a certified Shopify Plus partner?
Shopify has created an exclusive network of partners with deep expertise in Shopify Plus, who have passed a rigorous vetting process. These are the best-of-the-best agencies who have committed themselves to providing exceptional customer service and world-class solutions.
Will they listen to your needs, and do they care about your success?
As you look to hire a Shopify Plus agency partner, it's important to check that they understand your goals and can help you achieve them. The best way to do this is by asking questions and listening closely to their answers.
A good agency will listen intently when you describe your business and its goals, then offer detailed advice on how they might be achieved. For example: "I want to grow my store's revenue by 20% in the next year." If an agency offers a cookie-cutter response—something like "we'll add new products" or "we'll redesign our website"—then that's not a strong sign of their commitment or interest in helping you succeed.
Do they offer value beyond the technology, such as a long-term partner relationship?
A long-term partner relationship is one in which the agency and client work together over an extended period of time. This can be anywhere from a year to several years, depending on how long you want to commit to working with them. If a Shopify Plus agency can offer this type of relationship, they will get to know your business inside-out, and you will see the highest value return.
Selecting a Shopify Plus agency is a critical decision for your eCommerce business. Make sure you select one that ticks all the boxes, and get the most out of Shopify Plus.
- A good agency will have:
- A proven track record of success (case studies, references)
- The right technology stack (Shopify Plus and a strong knowledge of the app eco-system)
- The right team size and skills to get the job done
Shopify Plus is a powerful tool that can transform your eCommerce business. It’s important to select the right agency partner to ensure you get the most out of this platform and achieve success. We hope these tips have been helpful in helping you make an informed decision about working with an agency partner. If you would like more information about our services and how we can help you grow your business, please don't hesitate to contact us today!